Campaign that Erases Interest Rates

What Does the Campaign that Erases Interest Rates Offer? 

• This campaign allows our customers to pay all unpaid debts for the billing period prior to 31.12.2021, which are legally chased, without interest, clearing all remaining interest in the enforcement file. This campaign is valid if the principal debt amount in the enforcement file, costs, fees, and attorney’s fees are paid fully in cash. 

What are the scope and the terms of application? 

• Having unpaid debts that are the subject of legal proceedings for the billing period prior to 31.12.2021 (including this date) in the Residential, Commercial, Industrial, Agricultural Irrigation tariff groups, which are not owed to TEDAŞ;  
• No current debts for the period after 01.01.2022; 

Where can I apply for the campaign? 

• Customers who wish to benefit from the campaign can call our Call Center on 0850 800 0 186 or visit one of our Customer Relations Centers to get help from our sales consultants with their application. 

What is the deadline for applying to the campaign? 

• Applications and payments from customers who wish to benefit from the campaign will be received until 30.06.2024. 

How are debt payments to be made? 

• Under the campaign, applications and debt payments can be made by contacting the Customer Relations Centers and Law Firms with which we have an agreement as a company, and through cash or credit card to the company’s bank accounts or cash points. Under the campaign, all liens for unpaid debts will be removed when paid off in cash, while the costs for the removal of the liens will also be paid by the subscribers to the enforcement office. 

Can I pay my debts in installments with a credit card? 

• Credit card payments may be made in installments using cards of in-network banks, and number of installments and late charges published by the card’s bank at the payment points may be applied by the respective banks. 

Do you accept applicants from all cities? 

• The campaign covers the entire country. Applications are accepted from all over the country. 

Can I benefit from this campaign even if my debt that is the subject matter of a legal proceeding has not yet been decided upon? 

• The condition for benefiting from the campaign for claims defended but not yet settled at the time of application is contingent upon payment of legal costs and mutual settlement, waiver and release. 

Can I benefit from this campaign even if I have already restructured and partially settled my debt? 

• Subscribers who have restructured their debts or made partial payments prior to the effective date of this campaign may benefit from the provisions of this campaign based on the principal amount of the remaining debt, enforcement costs and attorney’s fees (by deleting the remaining interest) upon request.